You can check the status of your order by visiting the Track My Order page. You can also contact our customer service team via email (maison.aetheria@gmail.com). Please provide your order number when making inquiries.
Is it safe to use my credit card?
At aetheria.es, we understand how important security is to you. Every time you place an order on jomalone.eu, we use Secure Socket Layer (SSL) encryption technology. This is the most advanced technology for online consumer security. You can rest assured that your order will be processed securely.
For this type of encryption to work, your browser must support the SSL protocol. The following browsers support this software:
Internet Explorer 6.0 and higher
Mozilla Firefox 2.0.4 and higher
Safari 2.0.4 and higher
When will I receive my order?
We'll work quickly to ship your order as soon as possible. Once shipped, you'll receive an email with more information. Delivery times vary depending on your location.
Are there more people who have access to the information I provide to Maison Aetheria?
We respect your privacy. Please see our privacy policy for more information.
What is the exchange and return policy?
We hope you are happy with your order. If for any reason you are not completely satisfied with any of the products, you may return them in the same condition in which you received them, and we will refund you in full within 14 business days of the shipping date. For more information, please see our Returns and Exchanges Policy and our General Terms and Conditions page applicable to online sales.
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